środa, 2 września 2009

Consensus key to vibrant national brand

W rankingu marek krajów z 2008 r. (Anholt-Gfk, 2008) Korea uplasowała się na 33 miejscu. To rozczarowujący dla nich wynik, biorąc pod uwagę potencjał gospodarczy (15 gospodarka na świecie, 4 w Azji) oraz atrakcyjny świat kultury i sztuki. I to właśnie koreańska kultura ma dodać energii marce kraju. Więcej w wywiadzie z Kim He-beom-em, dyrektorem organizacji odpowiedzialnej za promocję kultury, afiliowanej przy Ministerstwie Kultury.


Consensus key to vibrant national brand

‘It is our responsibility to draw the whole picture of Korea for [the world],and offer facts on the rest of the spectrum.’



A decade or two ago, few thought that a country or a culture could be called a brand in its own right, a marketable, profitable name capable of generating business and trade deals all on its own.


Yet Koreans these days are constantly reminded of the importance of the country’s image as a brand and marketing tool, since the Lee Myung-bak administration is particularly keen on promoting Korea and commercializing its culture.

According to Anholt-GfK, a New York-based market research company that ranks the world’s national brands, Korea was 33rd of 50 countries in 2008 in terms of the power and quality of its image. For number-conscious Koreans, the ranking is both disappointing and alarming, especially considering that the country is the world’s 15th-largest economy, and No. 4 in Asia.

There are several government organizations in Korea responsible for promoting it and its culture to the international community. Perhaps one of the oldest is the Korean Culture and Information Service. Kim He-beom, a veteran government publicist, took the helm at the Culture Ministry-affiliated organization about three months ago. The JoongAng Daily sat down with him for his take on Korea the brand.

Q. How have efforts to promote Korea abroad changed over the years?

A. Next year marks the 40th anniversary of the Korean Culture and Information Service. [The agency has existed under different names depending on the leadership at the time.]

In the early years [of the 1970s and ’80s], the work was largely about the justification of the government. Amid rising calls for democracy, the military regimes that came to power in coups d’etat lacked legitimacy. Thus, our main function was to provide justification of the government.

Then in the early 1990s, North Korea began to provoke the international community with nuclear threats. Our prior task then was explaining to the world the situation with the North Korean nuclear program - to tell them precisely what’s going on on the Korean Peninsula and defuse unnecessary concerns or crises.

In the late 1990s, the Asian financial crisis erupted. Thus, our work was mostly about reporting to the world how Korea was handling the situation, and how it was recovering in order to win back credibility and investment from foreign partners.

Today, Korea no longer has to prove the legitimacy of its government, but the North Korea issue lingers, and like many other countries in the world, Korea has been hit with another economic crisis.

So we are working to let the world know how Korea’s quickly recovering from the crisis using its previous experience from the late 1990s. We are also working to promote Korea’s cultural aspects, since as a member of the OECD and the G-20, the country has a lot to offer culturally, too.

What Korean cultural content do you think is particularly viable in the global arena?

Korean food is one. There is a diversity in Korean food that is rarely seen in food in other countries. And that variety, along with richness in taste and quantity, has so much potential. We just have agree on how best to promote it overseas.

The Hallyu [Korean Wave] phenomenon is another. When I ask foreigners about the appeal of Korean films and dramas, they pick their lack of sexual and violent content and abundance of emotional and moral elements, which certainly set them apart from say, Hollywood films.

The Korean government’s green initiatives can also be utilized. Korea is a small country with high population density and few natural resources. Thus the government is extremely interested in eco-friendly, sustainable development. Green is the buzzword in the international community today. If we succeed in these initiatives, we could become an exemplary model for others.

Finding a linkage among these elements can also yield synergistic effects. One example would be a bicycle tour to take participants on Korean food tasting experiences in different regions. The green element would be the bicycles, and the cultural element, the food, and they would work synergistically to promote Korea and enhance its image.

How do foreigners perceive Korea? And how is the Korean Culture and Information Service working with these perceptions?

It seems that there are two very contrasting views on Korea.

At the one end of the spectrum is the negative perception that Korea is politically unstable because of the North Korean nuclear threat and that the economy is also weak and unpredictable due to factors like management-labor conflicts and protests.

At the other end of the spectrum is a sense of respect, even awe, for successful Korean-made goods and content like Samsung products or [the drama] “Jewel in the Palace.” This is often seen in regions in Southeast Asia, Central Asia or the Middle East.

I don’t want to call these perceptions stereotypes because they are, after all, what make up Korea. Instead I would call them partial, unbalanced views on Korea. In that sense, it is our responsibility to draw the whole picture of Korea for them, and offer facts on the rest of the spectrum.


There has been criticism of the official slogan “Dynamic Korea,” adopted by the government in 2001. Do you think it does a good job of representing Korea?

I am aware that there are both supporters and opponents of that slogan. One thing that cannot be ignored is the amount of research, work and money that went into creating that slogan. Another equally important thing is the brand recognition it has accumulated abroad over the years. In fact, “Dynamic Korea” is more famous abroad than here in Korea.

The key to a good slogan is coming to a consensus among ourselves about what facet of us we want to present to the world. Is it our 5,000-year history? Historic sites like Gyeongbok Palace? IT? A slogan is important, but no slogan can satisfy everyone. Some will like it and others are bound to hate it. All we can do is find consensus as best we can beforehand.

There are many government groups working to promote Korea and its culture: the Council on Nation Branding under the presidential office, the Korea Foundation under the Foreign Ministry, the Korea Tourism Organization, and others. Is this ever challenging for you?

The launch of those organizations was inevitable given circumstances in the past. But the situation has changed now. It seems that Korea has grown in body size, yet is still wearing old clothes. It’s crucial that we differentiate these group’s missions while centralizing efforts and strengthening networking.

As part of these efforts, we envision something like the British Council or the Japan Foundation. Its tentative name is the “Korea Center.” The center will centralize the nation’s PR efforts, which are now scattered, and enhance communication among organizations like the Culture Ministry, the Korea Tourism Organization and the Korea Trade-Investment Promotion Agency.

By Kim Hyung-eun, The JoongAng Daily

(Kim He-beom, Director of the Korean Culture and Information Service)

Source: joongangdaily.joins.com

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